1. Competition Rules:
1.1. This promotional competition (“Competition”) is organised and run by Openserve Connect, a division of Openserve (Pty) Ltd, a wholly owned subsidiary of Telkom SA SOC Ltd, duly registered in accordance with the laws of the Republic of South Africa with registration number 2019/387229/07 and registered address at the Hub, Telkom Park, 61 Oak Avenue, Techno Park Highveld Centurion, Pretoria (“Openserve Connect”).
1.2. By entering this Competition all Participants agree to abide by the following competition rules:
2. Competition Period:
2.1. The Competition commences from 00:01 am on Sunday the 1st of November 2026, and will continue until 23:59, until the 31st of March 2027.
2.2. The duration of the Competition may be extended or curtailed at the discretion of Openserve Connect. Any such amendment will be communicated on the website and through the different Openserve Connect Channels.
3. Who is eligible to win a prize:
3.1. Persons (“Participants”) interested in entering the Competition must:
3.1.1. be a natural person;
3.1.2. be a South African citizen or a permanent resident with a valid identity document or passport and reside in South Africa;
3.1.3. be between 18 (eighteen) years or older; and
3.1.4. have participated in the Competition in accordance with clause 4 below during the Competition Period.
3.2. Employees of Openserve and their immediate families, advertising and promotion agencies, distribution partners, associated companies, and outlet owners and their immediate families and staff associated with this Competition are not allowed to enter the Competition.
4. To participate:
4.1. To enter the Competition and to be considered for a prize, Participants must subscribe for a new Openserve Connect Fibre service within the campaign period and the service should be existing for a period not less than 60 (sixty) days.
4.2. All qualifying Participants will be entered into a lucky draw.
4.3. 5 (five) weekly lucky winners will be randomly selected by independent auditors.
4.4. The Competition is available in all regions.
4.5. Winners will be notified within 7 (seven) days after the end of the Competition Period.
4.6. Winners will be notified via the mobile number that is associated with the Openserve Connect B-number.
4.7. If notification is provided telephonically by an Openserve representative, 3 (three) attempts will be made to reach the winner. If the winner is not contactable, the prize will be forfeited.
4.8. If notification is digital, winners will be notified via WhatsApp, on the mobile number that is associated with the Openserve Connect B-number. Delivery will be arranged in accordance with the address provided by the winner. The Prize will be delivered after a month of winnings.
5. General:
5.1. The prize is not transferable, cannot be deferred or exchanged or redeemed for cash and are not negotiable.
5.2. Openserve Connect reserves the right to substitute any, or part of any of the prize.
5.3. Winners will be randomly selected by independent auditors. Winners may be announced on the Openserve Connect platforms, notified via private message and contacted by an Openserve Connect representative. The winners, by entering the Competition, consent to the processing of their personal information for this purpose.
5.4. Should you be chosen as winner, you can choose to decline your name, photographic images or video used for the purpose of marketing and publicity campaigns.
5.5. Openserve Connect will not be responsible for any costs and/or expenses which a winner, or any Participant, may incur during and for the purposes of entering the Competition. Similarly, Openserve Connect will not be responsible for charges associated with a winner accepting and/or using a prize.
5.6. All warranties / guarantees related to the prize remain with the manufacturer and will need to be managed directly by the winner with the manufacturer.
5.7. The rules of the Competition may be amended at any time during the Competition Period with reasonable notification and once such amended rules are published will be deemed accepted.
5.8. All rules will be interpreted and applied at the sole discretion of Openserve Connect.
5.9. Participants take part in the Competition at their own risk and Openserve Connect bears no responsibility for any loss, damage or harm suffered because of the participation and/or acceptance and/or use of a prize, or any aspect thereof.
5.10. Openserve Connect reserves the right to cancel the Competition at any time, if deemed necessary in its opinion or if circumstances arise that are outside of its control, and will not be liable to Participants in such event for any cause or action whatsoever.
5.11. Any violation or attempt to violate any of these rules will result in the immediate disqualification of the transgressor with or without notice.
5.12. The announcement of a winner does not constitute a ruling by Openserve Connect that the winner has complied with these rules. Openserve Connect may disqualify a Participant after the announcement, should any rule transgressions be discovered. The winners will be randomly selected from all entries received within the Competition Period. The judge's decision is final, and no correspondence will be entered into.
5.13. The terms and conditions applicable to this Competition will be construed, interpreted and enforced in accordance with the applicable laws of the Republic of South Africa.
