COVID-19 Update

Take a stand!

#Vulumlomo | Speak up

You can now report any acts or suspected acts of fraud, corruption, theft and irregular conduct through Telkom Groups new Hotline.

As South African citizens, we can all play our part in the fight against crime. Telkom Group has partnered with Advance Call to bring you an anti-fraud and corruption Hotline that is open to Telkom Group employees and the public.

Speak up whistle IllustrationSpeak up whistle Illustration

Don’t stay quiet if you see any wrongdoing – tell us about criminal activity so that we can take action! Because when illegal activity affects Telkom, it affects everyone.

Illegal activity could be:

Vandalism

Destruction of payphones or other outdoor infrastructure

Sabotage

Deception related to payment, subscription or our network

Fraud

Deliberate actions taken to weaken the Telkom network

Theft

The stealing of cables or solar panels

Illegal activity background

To report any acts, you can contact the Telkom Hotline through the following channels:

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You can dial the Telkom Hotline on 0800 124 000

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Visit the Be Honest website: https://behonest.co.za/

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Add us on WhatsApp at: 081 222 5999

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Send an SMS to: 48691

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Send a post to address: BNT165, Brooklyn Square, 0075

The hotline is open 24/7 and you will receive a reference number for future correspondence. Please note that you can choose to remain anonymous.

Step-by-step process of the Telkom Hotline reporting mechanism:

1
Contact the Telkom Hotline using any of the channels listed above.
2
Make a report. You may choose to remain anonymous. Remember to include Who-How-What-Where-When-Value.
3
Ensure that you obtain a reference number for future correspondence. Keep this confidential.
4
Your report is sent to Telkom Group Forensics (TGF).
5
By using your reference number, you may request for feedback through any of the listed whistle-blowing channels

#Vulumlomo | Speak up

Fraud prevention and detection starts with me